Utility Billing Department Hours: 8:00-5:00 Monday-Friday
The utility billing division provides customer billing services for water, refuse, and sewer.
To start services you will need to visit the Utility Billing Department offices located at 315 N. Douty Street to fill out an application. Please make sure that you bring a valid/current Government Issued Photo ID. If you are a tenant you will also need to bring in your rental/lease agreement, or if you have acquired a property, you will also need to bring the closing documents showing you are the new owner.
If you would like to pay your bill online or by phone please click here.
To have questions answered regarding utility services (water, sewer and refuse collection) please call:
Service | Phone |
---|---|
Utility Bills (Turn-offs and Turn ons) | (559) 585-2510 |
Sewer Service | (559) 585-2551 |
Refuse Pick-Up | (559) 585-2551 |
Maintenance or Repairs | (559) 585-2550 |
Calendar Year 2022 Water Disconnections
Utility Division Policies
- Ordinance NO 20-01 SB 998
- Water Service Discontinuation Policy - English
- Water Service Discontinuation Policy - Spanish
- Water Service Discontinuation Policy - Chinese
- Water Service Discontinuation Policy - Korean
- Water Service Discontinuation Policy - Tagalog
- Water Service Discontinuation Policy - Vietnamese
Utility Division Forms